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HP PCs - How to Change or Reset Password (Windows eight)
This document is for HP computers with Windows 8.
The sign-in countersign prevents unauthorized admission to Windows. If you forget your sign-in password, y'all are prevented from accessing Windows.
Utilise this document to help you recover or reset the password you use to sign in to Windows 8. Read the following sections that apply to the method you utilise to sign in to Windows.
Effort this first: Utilize the HP Guided Solution
OR read the certificate below.
Microsoft account
Reset your Microsoft account countersign online. Y'all can reset your password on any device connected to the Internet.
Local business relationship
Utilize one of the following options to reset the countersign for your local account.
notation: HP SmartFriend is a support service that can help you lot recover or reset the countersign yous use to sign in to Windows eight (only available in the United states and Canada). For more than information, run across HP SmartFriend.
Recommended: Use a Microsoft connected account to log-in to Windows
Are you using a Microsoft connected account to log in to Windows? Did you apply an email address to ready the Windows account?
HP recommends using a 'continued business relationship' with Microsoft to log in to Windows. With a Microsoft continued business relationship you lot log into Windows using your electronic mail accost and the password tin can be reset using a dissimilar device at any time. Y'all do not demand a Microsoft or Hotmail email accost to prepare a connected business relationship. Whatsoever email accost volition work.
caution: If you are using a local user account HP cannot recover or reset your password if it is lost or forgotten.
If you prefer to use a local user account, HP strongly recommends creating a password reset deejay to enable you to reset your countersign in case it is forgotten. If you do not take a password reset deejay and yous forget your password, you might be directed to perform a full recovery to original mill conditions and volition lose whatsoever information that was non backed up to an external location.
notation: If you are not using the latest version of Windows viii, some graphics and information in this document may vary. You tin get the latest version from the Microsoft Store.
Before you lot begin
Before attempting to reset your computer account password, brand sure you are using the correct keyboard layout to enter the password. Also, try all available methods to sign in to your account.
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Passwords are case-sensitive: Toggle the caps lock central and try inbound your password again.
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Check the keyboard input method: In Windows 8, the keyboard layout can exist changed on the sign-in screen. If you have more than than one keyboard layout ready in Windows, brand sure yous are using the correct keyboard input method to type your countersign. In the bottom right corner of the sign-in screen, click the keyboard layout notification to view the current settings, and select a dissimilar keyboard layout if needed.
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Use an culling sign-in option (if available): If you set a picture password and/or Pin code for your account, endeavor entering your password using another method that yous might think. On the sign-in screen, click Sign-in options. Click an icon to choose Pic countersign, Countersign, or PIN. You are immune up to five attempts of entering the picture password and 5 attempts of entering the PIN before those sign-in options become unavailable. The options will be restored later on a successful sign-in to Windows. The regular countersign sign-in choice remains available afterwards the other options are eliminated.
What blazon of account did you create?
Windows 8 features the option to sign in to your computer using either a Microsoft continued business relationship or a local user account. Accounts can be accessed using a regular password, or (if created) a picture password or a four-digit Pivot lawmaking. For more information about user accounts see Managing User Accounts and Logins (Windows eight)
Did you apply an email ID to prepare the business relationship?
Yes
You lot probably have a Microsoft account connected to your PC. Follow the steps beneath to resolve your issue. You can follow these steps on whatsoever device connected to the Net.
Reset your Microsoft connected account online
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Open up an Internet browser and navigate to the Microsoft Reset your password webpage.
- Select I forgot my countersign, so click Reset your password.
- Follow the on-screen instructions to reset your password.
When the password is reset, you will exist able to utilise your Microsoft business relationship with the new password to sign in to Windows 8. Make certain your computer is connected to the Internet before you attempt to sign in.
No
You probably have a local PC account and y'all might be able to reset your password using a password reset disk if 1 has already been created. Continue to the adjacent pace for instructions for resetting your password.
Reset your local user account countersign using a password reset disk
If you take forgotten the countersign of your user account, and you are unable to sign in to your business relationship, you can reset the password by using password reset media. If password reset media was previously created, detect the disk or USB flash drive and reset the local account countersign.
annotation: This method applies to local accounts only. A password reset disk volition non reset a Microsoft account password. If you do non have a password reset disk, utilise one of the other sections in this certificate to access Windows.
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Turn on the computer and attempt to enter the sign-in password at the Windows sign-in screen.
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If the password was entered incorrectly, a message displays stating the user proper name or password is incorrect. Click OK.
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Insert your password reset deejay, and and so click Reset password.
The Password Reset Wizard displays.
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Click Adjacent.
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Select the password central location from the driblet-down menu, and so click Next.
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In the spaces provided, blazon a new password, type it once more to confirm, and then create a password hint to help you recollect the password in the future. When done, click Next.
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If the password was reset successfully, click Terminate.
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Use the new password to sign in to Windows. You do not need to create a new password reset disk for the new password.
Changing the local user business relationship password from another user business relationship
If you have forgotten the password of your user account and you lot are unable to sign in to your business relationship, you tin change the local user business relationship password. Use the following steps if there is some other account on the system that has administrator rights. You might need help from the owner of the account.
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Sign in to another account that has administrator rights.
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From the Start screen, blazon control console to open up the Search charm, and and so select Control Panel from the search results.
The Control Console opens.
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Click User Accounts and Family Safety, and then click User Accounts.
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Click Manage some other account.
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Click the account with the forgotten countersign.
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Click Modify the password.
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Type the new password. Enter the password again to ostend.
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Type a password hint to assist you recall the password in the time to come.
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Click Modify countersign.
Yous tin can now sign in to the account using the new password.
Accessing your account when no other option is bachelor
If you do not have a Microsoft connected account, there are no other accounts in Windows with administrator rights, and you practise not have a password reset disk, try these other options:
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You tin can perform an HP Arrangement Recovery to completely erase all files, including local business relationship password information, and go back to the way the computer was when it was first purchased. For more data, see Performing an HP System Recovery (Windows viii).
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Call local computer repair and service stores. Local stores might offering password recovery services for a fee.
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If you are unable to locate a local service to recover your password, you can contact HP Smartfriend to help you recover or reset the password yous use to sign in to Windows 8 (just available in the U.s.a. and Canada). For more information, meet HP SmartFriend.
Related support
How To Change Computer Password Windows 10 The Service Not Available,
Source: https://support.hp.com/us-en/document/c03465856
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